At AdsBabe, Inc., we are committed to delivering high-quality video ads that meet your expectations. This Refund Policy outlines the circumstances under which refunds may be issued.

1. General Policy

Due to the custom nature of our video ad creation services, all sales are generally final once production has begun. However, we understand that exceptional circumstances may arise, and we strive to handle each situation fairly.

2. Refund Eligibility

Full Refund

You may be eligible for a full refund if:

• Pre-Production Cancellation: You cancel your order before we begin production (within 24 hours of payment and before receiving project confirmation)
• Service Not Provided: We are unable to deliver your video ad for reasons within our control
• Material Breach: We fail to deliver the service as described (wrong format, missing elements, etc.)

Partial Refund

You may be eligible for a partial refund if:

• We significantly exceed the stated delivery timeframe (more than 7 days delay) without prior notice
• The final deliverable has major quality issues that cannot be resolved through revisions
• We are unable to complete the project to a reasonable standard

3. Non-Refundable Situations

Refunds will NOT be issued in the following circumstances:

• Change of Mind: You no longer want the video after production has begun
• Subjective Preferences: You don't like the style, tone, or creative direction (when it matches your specifications)
• Platform Rejection: Your video ad is rejected by advertising platforms (Facebook, TikTok, etc.) due to policy violations
• Performance Issues: The video doesn't generate expected conversions, ROI, or advertising results
• Incomplete Information: You provided insufficient or incorrect project details
• Delayed Response: Project delays caused by your failure to respond to our inquiries
• Revision Limits Exceeded: You request additional revisions beyond what's included in your package
• Third-Party Issues: Problems with materials you provided (copyright issues, incorrect assets, etc.)

4. Revision Policy

Before requesting a refund, please utilize your included revisions:

• Each $50 video includes 2 revisions
• Revisions must be requested within 14 days of delivery
• We will work with you to address legitimate concerns
• Additional revisions may be available for a fee

Most issues can be resolved through the revision process.

5. Refund Request Process

To request a refund:

1. Contact Us: Email [email protected] with your order number and reason for the refund request
2. Provide Details: Include specific information about the issue and any supporting documentation
3. Review Period: We will review your request within 3-5 business days
4. Decision: We will notify you of our decision via email
5. Processing: If approved, refunds are processed within 7-10 business days

6. Refund Method

Approved refunds will be issued to the original payment method:

• Credit Card: Refund to the card used for purchase (may take 5-10 business days to appear)
• PayPal: Refund to your PayPal account (typically 3-5 business days)

We do not issue refunds via alternative payment methods or cash.

7. Chargebacks

If you initiate a chargeback or payment dispute without first contacting us:

• Your account will be suspended immediately
• All deliverables and files will be revoked
• You forfeit the right to use any materials we created
• We may pursue legal action for unauthorized use of our work

Please contact us directly before initiating any dispute to resolve the matter amicably.

8. Quality Guarantee

We stand behind the quality of our work. If you're not satisfied with your video ad:

• Clearly communicate your concerns during the revision period
• Provide specific, actionable feedback
• Work with us to achieve the desired result

We are committed to delivering video ads that meet professional standards and your specifications.

9. Rush Order Fees

Rush order fees are non-refundable, even if the primary order is eligible for a refund. Rush fees compensate for prioritizing your project over others.

10. Package Deals and Discounts

For multi-video packages or discounted orders:

• Refunds are calculated on a per-video basis at regular pricing
• Discount amounts are not refundable
• Completed videos in a package are non-refundable

11. Satisfaction Commitment

While we maintain this refund policy, we genuinely want you to be satisfied with our work. If you have concerns at any stage:

• Communicate early and often
• Be specific about your needs
• Give us the opportunity to make it right

We've successfully served thousands of affiliate marketers and pride ourselves on delivering results.

12. Exceptions and Special Circumstances

If you believe your situation warrants special consideration:

• Contact us directly to explain your circumstances
• We will review each case individually
• We may offer alternatives such as project credits or modifications

13. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. The policy in effect at the time of your purchase applies to your order.

14. Questions and Disputes

If you have questions about this Refund Policy or wish to discuss a refund request, please contact us:

AdsBabe, Inc.
30 N Gould Street, Suite F
Sheridan, WY 82801
United States
Email: [email protected]
Response Time: Within 24 hours during business days

We're Here to Help: Our goal is your success. If you're experiencing issues with your video ads, reach out to us first. We'll do everything we can to make it right before you consider a refund request.